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Please use the links below for answer to frequently asked questions.

Please note: Global Crafts does NOT provide setup support for new Shopify stores. It is recommended you have experience in e-commerce prior to partnering with us. Global Crafts will be able to answer questions directly related to Global Crafts products, inventory, product files, and pricing. Other e-commerce stores are responsible for the maintenance and updating of their sites as well as being responsible for keeping up to date with any price increases we may have.

If you have any other questions please email us at or submit a contact us form.



Shipping Times


How do I cancel my Premium Membership?

Do you charge fees?

What is my product cost?

What is Fair Trade?

What if I don't have Shopify?

Why can't I find a product?

Can I pick which products I sell?

Do you charge sales tax?

How do I send the order to you?

Setting up Stock Sync for Shopify

How do I update/import products?